Which is better? What does it mean? Where are the lines between each format? What’s it all for?

Guardian Culture Professionals raised these questions in a live chat last week, which you can view in its entirety here, but they have also produced a round up of some of the ‘top tips’ from the chat which you can use in your organisation. They included a couple of my suggestions and ideas, along with several from other interesting people. Check it out here.

Also, if you’re not yet a member of the Guardian Culture Professionals network I suggest you sign up. They send you lovely emails rounding up the week and on the site there are loads of articles, chats, tips and ideas.